Terms of Use

Last updated: 8 November 2026

These terms are an agreement between you and The First Cloud Company for IT ("Wanees", "we", "us"), the publisher of the Wanees app and getwanees.com. By creating an account or using Wanees, you agree to them. Please read them together with our Privacy Policy, which explains how we handle your data.

1. Who can use Wanees

  • You must be 18 or older.
  • You must be able to enter into a binding agreement and not be barred from using Wanees under the laws that apply to you.
  • You must not have been banned from Wanees before, unless we have told you in writing that you may come back.
  • One account per person. Each account belongs to one real person and is tied to one mobile number. Do not create accounts for other people, share your account, or sell or transfer it.
  • What you put on your profile must be true and about you.

2. Your account

  • Keep your phone and your sign-in codes safe. You are responsible for what happens on your account.
  • If you think someone else has used your account, tell us straight away at support@getwanees.com.
  • You can stop using Wanees and delete your account at any time.

3. Community rules

Wanees works because people treat each other well. When you use Wanees, you agree to these rules:

  • Be respectful. No harassment, bullying, threats, hate speech or intimidation, whether in chats, rooms, plans or in person.
  • No sexual content. No nudity, sexual content or sexual messages, and do not use Wanees to look for sexual encounters.
  • No solicitation or money requests. Do not ask members for money, gifts, loans or investments, and do not sell, advertise or promote products, services or other apps.
  • Respect other people's privacy. Do not share anyone's personal information, such as their phone number, address, location or photos, without their permission, and do not record people in rooms or at meetups without their consent.
  • Be yourself. No fake profiles, impersonation or misleading photos.
  • Meet in public places. Plans must be at public places. Homes and other private places are not allowed for plans.
  • Follow Saudi laws and public decency. Respect the laws of the Kingdom of Saudi Arabia and its public decency rules in everything you post, say or do through Wanees, including at meetups.
  • Play fair. No spam, bots or automated tools, no scraping, and no interfering with the app or trying to get around our safety features or someone's block.
  • Adults only. Do not let anyone under 18 use your account, and never share content involving minors.

4. Your content

  • You own what you post: your photos, bio, messages and voice notes.
  • You give us a non-exclusive, royalty-free, worldwide licence to host, store, display, process and share your content as needed to run Wanees, for example to show your profile to nearby members and to deliver your messages. This licence ends when your content is deleted, except where we must keep it as described in our Privacy Policy.
  • You are responsible for your content and confirm that you have the right to post it.

5. Plans, rooms and meeting in person

  • Hosts set who can join. When you create a plan or a Majlis room, you can limit who joins, for example to women only or to an age range. Wanees applies these rules, and a host may still decline a request.
  • Plans happen at public places. Choose a public place such as a café, a court or a walking track, and turn up when you said you would.
  • Wanees is not responsible for meetups. We do not organize, supervise or attend plans or meetups. Each member is responsible for their own conduct, and you take part at your own risk. We do not run criminal background checks on members. Read our safety tips before you meet anyone.
  • Spots are independent businesses. Partner venues set and honour their own perks, prices and opening hours. Your dealings with a venue are between you and the venue.
  • Majlis rooms are live. Hosts manage who speaks. Do not record or rebroadcast a room without the consent of the people in it.

6. Moderation and enforcement

  • We may review content and activity, including messages, photos and voice notes, as described in our Privacy Policy, to keep Wanees safe and to enforce these terms.
  • If you break these terms or the law, or put others at risk, we may remove content, limit features, suspend your account or ban you permanently, with or without notice.
  • We may report illegal content or conduct to the competent authorities.
  • If you think we made a mistake, email support@getwanees.com and we will look at it again.

7. Coins and purchases

  • Coins are virtual items you can use inside Wanees, for example for a Super Wave, to feature a plan, to boost your profile or to send gifts in Majlis rooms. We give you a limited, personal licence to use them in the app.
  • Coins have no cash value. They cannot be exchanged for money, transferred to another account or used outside Wanees.
  • Purchases are non-refundable, except where the law or the App Store or Google Play refund policy requires a refund. Refunds for store purchases are requested from Apple or Google.
  • Prices are shown in the app before you buy, and the store takes the payment.
  • If we offer subscriptions, they renew automatically until you cancel them in your App Store or Google Play settings. Deleting your account does not cancel a subscription.
  • Unused coins are lost when your account is deleted or banned, unless the law requires otherwise. We may change the price or availability of coins and items.

8. Intellectual property

  • The Wanees name, logo, design, app and website belong to The First Cloud Company for IT or its licensors and are protected by law.
  • We give you a personal, non-transferable licence to use the app for its intended purpose. You may not copy, modify, reverse engineer or resell any part of Wanees, or use it to build a competing service.
  • If you believe content on Wanees infringes your rights, email support@getwanees.com.

9. App store terms

If you downloaded Wanees from the App Store or Google Play, that store's terms also apply. Apple and Google are not parties to these terms and are not responsible for the app or its support.

10. Disclaimers

Wanees is provided "as is" and "as available". We work hard to keep it safe and running, but we do not promise that it will always be available or free of errors, that you will find matches or plans, or that what members say about themselves is accurate. To the extent the law allows, we disclaim all warranties not expressly stated in these terms.

11. Limitation of liability

  • To the maximum extent permitted by the laws of the Kingdom of Saudi Arabia, Wanees is not liable for indirect or consequential losses, lost profits or lost data, or for the conduct of any member or third party, online or offline, including at meetups and at Spots.
  • Where we are liable, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
  • Nothing in these terms limits any liability that cannot be limited by law.

12. Ending your use of Wanees

  • You can delete your account at any time (see Delete account).
  • We may suspend or close your account as described in Moderation and enforcement, or if we stop offering Wanees, with reasonable notice where we can.
  • Terms that by their nature should continue after your account ends, such as those on coins and purchases, disclaimers, limitation of liability and governing law, continue to apply.

13. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia. If a dispute arises, please contact us first so we can try to resolve it together. If we cannot, the competent courts in Riyadh have jurisdiction.

These terms are available in Arabic and English. If the two versions differ, the Arabic version prevails.

14. Changes to these terms

We may update these terms as Wanees changes. We will update the date at the top and, for significant changes, tell you in the app before they take effect. If you keep using Wanees after that, you accept the updated terms. If you do not agree, you can delete your account.

15. Contact us