Delete your account in the app
- Open Wanees and tap Me in the tab bar.
- Tap Settings.
- Tap Delete account, then confirm.
Your profile disappears from Wanees straight away and you are signed out.
No longer have the app?
Email support@getwanees.com with the subject "Delete my account" and include the mobile number registered to your account, with the country code (for example +966 5X XXX XXXX).
So that no one else can delete your account, we will text a code to that number and ask you to reply with it. Once it matches, we delete the account and email you to confirm.
What we delete and what we keep
- Straight away: your profile is hidden from everyone, your current location and device records are removed, and you stop appearing in Discover, plans and rooms.
- Within 30 days: we delete your profile details, photos, messages, voice notes, plans, location history, activity log and the rest of your account data.
- Kept only as long as the law requires: purchase records for accounting and tax, information needed for an open safety investigation, a legal claim or a request from a competent authority, and the staff audit log that records who accessed an account and when.
- Coins and subscriptions: unused coins are lost. Deleting your account does not cancel a subscription bought through the App Store or Google Play, so cancel it in your store settings.
Read the full details in our Privacy Policy.
Need help?
Email support@getwanees.com and we will help you.